Privacy Policy

At Cape Carraholly Retreat, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an inquiry, or make a reservation.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

Contact Information: When you submit an inquiry, request information, or contact us, we may collect your name, email address, phone number, and any additional information you choose to provide.

Booking Information: If you make a reservation, we may collect information necessary to process your booking, including guest details, stay dates, and other reservation-related information.

Website Usage Data: We may collect information about how you use our website, including your IP address, browser type, device information, and pages visited to help us improve your browsing experience.

Cookies and Tracking Technologies: Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and better understand how visitors interact with our site.

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries and reservation requests.
• Process and manage bookings.
• Communicate important information about your stay.
• Improve our website and guest experience.
• Analyze website performance and visitor activity.
• Send occasional updates or promotional information if you have chosen to receive them.

3. Data Sharing

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our business, such as booking platforms, payment processors, website hosting providers, or analytics services. These providers only receive the information necessary to perform their services and are expected to protect your information.

We may also disclose personal information where required by law or to protect our legal rights.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Your Rights

You may have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information where permitted by law.
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

6. Cookies

Our website uses cookies to improve your browsing experience and better understand how visitors use our website.

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including booking or payment providers. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Cape Carraholly Retreat
Email: info@afloatmanagement.com
Phone: (604) 559 2484